Terms and Conditions

Terms and Conditions

Admission Policy

  • The last admission is at 3pm. We close the pool at 4.30pm. We close the building at 5pm. The car park is locked at 5.30pm - after this time you won't be able to access the car park.

All children under the age of 8 must be supervised in the water by a responsible person 16
years of age or over.


• This person may be responsible for up to 2 persons under the age of 8

• Children 4 and under must be supervised in the water on a one to one basis regardless of whether they can swim or not.

• Children who are 8 or over and are weak / non-swimmers should be supervised in the water by a responsible person of 16 years or over.

• All children under 11 should be accompanied in the facility by a responsible person 16 years of age or over.

• Weak / non-swimmers must not enter the leisure water pool when the machine is in operation

• Height restrictions of 1.2m will apply to some flumes.

  • During busy periods session times maybe limited to a maximum of 2 hours.


  • Babies are required to wear swim nappies.


  • Last addmission time 3:30pm


Food & Beverage

Dear valued guest, please be advised that no outside food or beverage is allowed to be

brought into Wet N Wild. Thank you for your understanding.


Behaviour Policy

The facility has a zero tolerance approach to unacceptable verbal and physical behaviour

directed towards staff and customers.


Behaviour that is regarded as unacceptable includes but is not limited to:

• Excessive shouting. Swearing. Harassment. Bullying – verbal or physical. Discrimination.



Any unacceptable behaviour will be taken very seriously and may result in the immediate

ejection from the centre and the permanent exclusion of offenders.



Ride/Slide/Flume Closure

We endeavour to have all the rides and flumes open as stated, but occasionally, due to

reasons often beyond our control, or in the interests of safety, we may have to shut one, or

more slides or other areas of the centre, for short periods of time, or length of time as is

deemed necessary.


We do apologise for this inconvenience.


Legal Disclaimer

From time to time you may be asked to give us personal details at certain points on this site.

The provision of this information is entirely at your own discretion. Serco Leisure Operating

Limited declares that all personal information will be treated in accordance with GDPR.


Please refer to ‘The Privacy Policy’ https://www.wetnwild.co.uk/wet_n_wild/Privacy for more



All rights are reserved. Any text, images, graphics, sound files, animation files, video files

and their arrangement on this website are subject to copyright and other intellectual property

protection. These objects may not be copied for commercial use or distribution nor reposted

to other sites. This site may also contain images that are subject to third party copyright.


Please note the images used in this website are used to portray the types of facilities and

activities available and be representative of the customer base. Actual facilities may vary

from what is shown.



Discount Offers
The 10% or 20% online offer will no longer run in 2019.




From time to time we run competitions and their details, term and conditions can be found



We may collect your data to be able to identify and contact you in the hopeful event you

should win. You will be asked if you want to opt in to receive communications from us; for

future; updates, events, competition, news and other relevant information.


You can ask to be opted out of our database at any time – and each item of correspondence

will have this option on it.


Where a prize of a ‘pass’ or Family Pass’ is offered we will need to collect all the names of

the people on this ‘pass’. We will ask for photo ID from the people using this pass on

attendance, and they may not be accepted without it.



Contacting us

Please contact us in the first instance, on 0191 296 1444, or see here for further details