SLIDES AND RIDES
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preschool swimming
Soft Play
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Terms and Conditions
 

Terms and Conditions
 

Admission Policy

• All children under the age of 8 must be supervised in the water by a responsible person 16 years of age or over.

• This person may be responsible for up to 2 persons under the age of 8

• Children 4 and under must be supervised in the water on a one to one basis regardless of whether they can swim or not.

• Children who are 8 or over and are weak / non-swimmers should be supervised in the water by a responsible person of 16 years or over.

• All children under 11 should be accompanied in the facility by a responsible person 16 years of age or over.

• Weak / non-swimmers must not enter the leisure water pool when the machine is in operation

• Height restrictions of 1.2m will apply to some flumes.

 

Behaviour Policy

The facility has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers.

Behaviour that is regarded as unacceptable includes but is not limited to:

• Excessive shouting. Swearing. Harassment. Bullying – verbal or physical. Discrimination. Threats

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.

 

Ride/Slide/Flume Closure

We endeavour to have all the rides and flumes open as stated, but occasionally, due to reasons often beyond our control, or in the interests of safety, we may have to shut one, or more slides or other areas of the centre, for short periods of time, or length of time as is deemed necessary.

We do apologise for this inconvenience.

 

Legal Disclaimer

From time to time you may be asked to give us personal details at certain points on this site. The provision of this information is entirely at your own discretion. Serco Leisure Operating Limited declares that all personal information will be treated in accordance with the Data Protection Act 1998.

Please refer to ‘The Privacy Policy’ LINKS TO https://www.wetnwild.co.uk/wet_n_wild/Privacy for more details.

All rights are reserved. Any text, images, graphics, sound files, animation files, video files and their arrangement on this website are subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution nor reposted to other sites. This site may also contain images that are subject to third party copyright.

Please note the images used in this website are used to portray the types of facilities and activities available and be representative of the customer base. Actual facilities may vary from what is shown.

 

Competitions

From time to time we run competitions and their details, term and conditions can be found here.

We may collect your data to be able to identify and contact you in the hopeful event you should win. You will be asked if you want to opt in to receive communications from us; for future; updates, events, competition, news and other relevant information.

You can ask to be opted out of our database at any time – and each item of correspondence will have this option on it.

Where a prize of a ‘pass’ or Family Pass’ is offered we will need to collect all the names of the people on this ‘pass’. We will ask for photo ID from the people using this pass on attendance, and they may not be accepted without it.

       

               

Contacting us

Please contact us in the first instance, on 0191 296 1444, or see here for further details

CONTACT US

 

 

 

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